Privacy Policy

Tangshan Xieli Conveyor Belt Equipment Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.t-mks.com or use our contact form, inquiry services, or any other interactive features (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you fill out our contact form, inquiry registration, or otherwise communicate with us. This may include:

• Contact name (first and last name)
• Phone / mobile number (including WhatsApp)
• Company or organization name
• Email address
• Message content, inquiry details, or project specifications
• Inquiry category (e.g., quotation, CAD customization, technical support)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data through cookies and similar technologies, including:

• IP address and general geographic location
• Browser type and version
• Operating system and device type
• Referral source and pages visited
• Time and date of visit, time spent on pages

We use the information we collect for the following purposes:

• To respond to your inquiries, quotations, and service requests
• To communicate with you regarding our products, services, and technical support
• To improve our website, products, and customer experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and enforce our terms
• To prevent fraudulent or unauthorized use of our Services

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through our on-site cookie consent banner or your browser settings.

Types of cookies we may use:

• Essential Cookies: Necessary for the website to function properly (e.g., language preference, cookie consent status).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Functional Cookies: Remember your preferences to provide a more personalized experience.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, analytics services).
• Legal Compliance: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form inquiries and related business records are typically retained for the duration of the business relationship plus a reasonable period thereafter.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction of processing under certain conditions.
• Right to Object: Object to processing of your personal data for direct marketing or legitimate interests.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at . We will respond within the timeframe required by applicable law.

8.1 GDPR (EU / EEA Residents)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

The legal basis for processing your personal data includes your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

8.2 CCPA (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal data), and the right to non-discrimination for exercising these rights.

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Our website may contain links to third-party websites (e.g., Google Maps, Made-in-China.com, social media platforms). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date" at the top. Your continued use of our Services after any modifications constitutes acceptance of the updated policy.