This letter of commendation from Datang Binchang Power Generation Co., Ltd. is vivid proof of our "customer-centric" service philosophy, and an epitome of our response to national air pollution prevention requirements assisting enterprises in green upgrading.
With the revised implementation of the "Law of the People's Republic of China on the Prevention and Control of Atmospheric Pollution" and the continuous advancement of ultra-low emission retrofitting policies in steel, power, and other key industries, environmental control requirements for thermal power enterprises have been continuously upgrading. Efficiently solving dust emission and blockage issues in material transfer points has become a critical link for enterprises to meet compliance standards. During the progress of the Datang Binchang project, multiple thorny challenges overlapped: uncertain field shutdown windows, severe original belt misalignment, and drastically compressed construction schedules, which temporarily put the project in a passive position.
It was precisely the belief that "customer needs surpass everything" that supported us in tackling this tough challenge. Ultimately, we efficiently completed the upgrade and renovation of the belt conveyor coal drop pipes and guide chutes. The delivered curved chutes and sealing chutes performed exceptionally well upon commissioning, thoroughly resolving long-standing customer headaches such as material clogging, high degradation rates, severe dust emissions, equipment wear, and high noise levels, significantly improving site operating conditions.
During project operation, we adhered to the response principle of "resolving issues without delay overnight," acting immediately upon receiving feedback. Through rigorous and professional troubleshooting and emergency repairs, we ensured continuous and stable system operation. Furthermore, when the customer had urgent needs, we proactively coordinated dispatch and absorbed extra freight costs, practicing our "customer-centric" promise with concrete actions and earning heartfelt recognition and praise from the client.
From site surveys to EDEM discrete element simulation analysis, from customized design to 24-hour on-site construction guidance, and from pre-sales field dimensional measurement to full project implementation—we always align with customer pain points. Powered by our self-developed intelligent ultra-clean transfer system, we provide reliable solutions to material transfer challenges in the power industry. In the future, we will continue carrying this trust, delivering more professional technology and attentive services to create greater value alongside our global partners.
Tangshan Xieli Conveyor Belt Equipment Co., Ltd. was founded in 2002. After more than 20 years of deep cultivation and development, it provides customers with complete sets of solutions such as emergency protection, unmanned operation, and system engineering renovation. Its business scope covers numerous sectors including metallurgy, electric power, cement, chemical industry, ports, mining, coal, and papermaking, making it a leader in the domestic bulk material handling market segment. Its brand enjoys a high reputation both at home and abroad, with business covering more than 30 countries and regions worldwide.